FREQUENTLY ASKED QUESTIONS
FAQs
What services does Go Green Ltd. offer?
Go Green Ltd. specialises in eco-friendly vehicle hire for non-fault accident cases. We provide hybrid and electric vehicles as replacements, handle vehicle storage, and manage the insurance claims process for a hassle-free experience.
How does the replacement car service work?
If you've been in a non-fault accident, we’ll deliver a hybrid or electric vehicle directly to you as a replacement. You can use this vehicle while your own is being repaired, ensuring minimal disruption to your daily life.
What types of vehicles are available?
We offer a variety of hybrid and fully electric vehicles, ranging from compact city cars to larger models. Our fleet provides comfortable, eco-friendly options to suit all driving needs.
Will the replacement car be the same as my own vehicle?
We strive to provide a replacement vehicle that closely matches your current car in terms of size and type. This ensures a comfortable transition while we manage the claim and repairs on your behalf.
Who pays for the replacement car and services?
In non-fault accident cases, the cost of the replacement vehicle, storage, and our insurance management services are typically covered by the at-fault party’s insurance. We work directly with insurers to make sure you’re not out-of-pocket.
How long can I keep the replacement vehicle?
The replacement vehicle is yours to use until your original car is repaired or replaced. We coordinate closely with repair shops and insurers to ensure that your replacement period is seamless.
What happens if I’m not at fault in the accident?
If you’re not at fault, Go Green Ltd. will handle the entire claims process with the at-fault driver’s insurance company, including arranging vehicle replacement and managing the repair or storage of your car.
Can Go Green Ltd. help if my vehicle needs storage?
Yes, if your vehicle requires storage after an accident, we’ll handle that for you. We ensure your car is safely stored while we work with insurers and repair facilities.
How does Go Green Ltd. support eco-friendly driving?
Our fleet is comprised exclusively of hybrid and electric vehicles, allowing you to stay eco-conscious even after an accident. By choosing Go Green Ltd., you’re helping reduce carbon emissions and supporting sustainable travel.
Can I contact Go Green Ltd. if I just have a question about the claims process?
Absolutely! Our team is here to support you every step of the way, from understanding the claims process to handling insurance details and rental arrangements. Just reach out to us with any questions.
How do I get started with Go Green Ltd. after an accident?
Simply contact us with the details of your accident. Our team will walk you through the process, from vehicle replacement and storage to managing the insurance claim on your behalf.
